|Right to Information||
To be informed about the names of the doctors, nurses and other healthcare team members involved in your care.
A clear and understandable explanation by your doctor about your diagnosis, as well as the benefits and risks of each treatment, expected outcome and change in medical condition.
|Right to records and reports||Every patient has a right to request for a copy of your medical records as per protocol.|
|Right to Emergency Medical Care||Injured persons have a right to get Emergency Medical Care.|
|Right to informed consent||Every patient has a right that informed consent must be sought prior to any potentially hazardous test/treatment (e.g. invasive investigation / surgery) which carries certain risks.|
|Right to confidentiality, human dignity and privacy||Every patient has a right to full protection of privacy, dignity and confidentiality in care discussions, examinations, and treatments.|
|Right to second opinion||Every patient has the right to seek a second opinion from an appropriate clinician of patients’ / caregivers’ choice.|
|Right to transparency in rates, and care according to prescribed rates wherever relevant||Every patient has a right to receive information from the hospital regarding the expected cost of treatment and payment policies.|
|Right to nondiscrimination||Every patient has a right to be treated with respect, consideration, compassion and dignity, regardless of your age, gender, race, origin, religion, sexual orientation or disabilities.|
|Right to safety and quality care according to standards||
Be treated in a safe and clean environment.
Be protected from physical abuse & neglect.
|Right to choose alternative treatment options if available||Patients and their caregivers have a right to choose between alternative treatment / management options, if these are available,|
|Right to proper referral and transfer, which is free from perverse commercial influences||
Every patient has a right to receive a complete explanation of the justification for the transfer, the alternative options for a transfer.
The patient and caregivers have the right to be informed by the hospital about any continuing healthcare requirements following discharge from the hospital.
|Right to take discharge of patient, or receive body of deceased from hospital||
A patient has the right to take discharge and cannot be detained in a hospital, on procedural grounds such as dispute in payment of hospital charges.
Similarly, caretakers have the right to the dead body of a patient who had been treated in a hospital and the dead body
|Right to Patient Education||Patients have the right to receive education about major facts relevant to his/her condition and healthy living practices, their rights and responsibilities, officially supported health insurance schemes relevant to the patient|
|Right to be heard and seek redressal||To express grievances regarding any violation of your rights, through the grievance procedure of the health care provider.|
As a patient or attendant, you are responsible :